FAQ

Frequently Asked Questions


Question: Is KDK Trade a registered company?

Answer: Yes, KDK Trade was registered in Ghana on the 19th of September, 2015. We are also registered in the UK and Nigeria. In a short term, we are going to be registered in many countries across the world.

What currencies can I buy or sell on your website?

You can buy / sell Bitcoin, Perfect Money and GCR coin from our website.

Can I buy e-currency with a VISA / MASTER CARD?

Yes you can buy e-currency with a VISA / MASTER CARD by choosing the mpower payment method.

How do I use Mobile Money to buy E-currency?

For Ghanaians who want to use Mobile Money to purchase e-currency, choose the mpower or slydepay Payment method. Select the network you want to pay with, enter the amount you are to pay and check your phone to receive a prompt to approve payment.

How long will it take for my transaction to be processed?

Your transaction will be processed within 1 to 3 hours from the time you make payment.

What email address is recommended to Signup on your platform?

You are recommended to use Gmail or Yahoo to register on our website. Please make sure your email is correct else you wont receive ant verification mail to activate your account.

Why is my account blocked?

If you are found doing fake transactions a number of times, your account will be permanently blocked. Make sure you do one transaction at a time.

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